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FAQ: Questions about our Plants and Containers

How to order

Credit Cards accepted

Plant Information

Shipping Information

About the plant pictures

How to order

You can use our shopping cart with the secured server for credit card transactions. We prefer PayPal. Our site is linked to the PayPal. You can also fax your order your order by printing the page of the product you want and circle the item or call our greenhouse toll free.  

Start by clicking on the link for the plant catalog.  Links are underlined text.  Any part of the underlined text is considered a link. We break our catalog into pages with 8 or less pictures. With a modem speed of 28.8 we know that 30 seconds is too long.

Credit Cards Accepted

Master card, Visa, American Express and Discover   &  

 

Plant Information

bulletAll Plant pictures, are from our greenhouse. The plant that is shipped to you, is from the same crop of plants pictured. No photography magic here. What you see, is what you get. We can even e-mail you a picture of the actual plant before you get it!
bulletAll plants are cleaned and inspected before shipping. The only surprises we like are to hear about is how good your new plant looks.
bulletAll Plants have Plant care instructions. Basic instructions will keep your plant alive years to come.
bulletWe ship plants UPS ground. Most plants ship out on Monday. If you want us to ship with special instructions, let us know and we will bend over backwards to help out.
bulletAll plants are in a black growing pot. We ship with a complimentary water tray just incase you don't have a container. By the way, we sell containers.
bulletIf you are not happy with your purchase just put it back in the box for a full refund. You have a 30-day full money back guarantee!
bulletOur plants are packed to protect the plant. We secure the soil so that it cannot spill out. We individually pack each plant to insure its safe arrival. This does require unpacking on your part.

Shipping information

All products are shipped Fedex Ground Service. All plants should be opened and watered immediately. We offer a 100% money back guarantee for the first 30 days after you have received your plant. If you are not happy for any reason with your purchase, simply return your purchase in the original box for a full refund. We will not ship a plant when the 3-day forecast for your area is above 95° or below 40° Fahrenheit. Plant delivery is not available in some states (including California and Arizona) at this time. We can receive orders from these states for delivery to other states.

 

 About our pictures.

We use a Sony camera that takes pictures in 640x 480 resolution. As you can tell they are not professional `shots'.  They are a good representation of the current crop of plants that are on hand at the time.  We feel that a picture that is staged is not a true representation of the plant you would actually receive.  Also, every crop is different. A plant we receive that is 3' this month might be 5' next month. We can take a picture of  the plant that you will receive in advance.

               Please feel free to call or email with your concerns.

 

Thanks!

Marc Monroe "The Plantman"

U. S. Plants, Inc.

2575 Tenerife Rd Catlett, VA 20119

(800) 765-8111 

FAX (540) 788-3586
 

 

 

 
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