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FAQ: Questions about our Plants and Containers
Credit Cards accepted How to use I-check Plant Information About the plant picturesYou can use our shopping cart with the secured server for credit card transactions. You can also fax your order by printing the page of the product you want and circle the item or call our greenhouse toll free. We also accept I-Check. I-Check enables you to make purchases over the internet using your existing checking account.
Start by clicking on the link for the plant catalog. Links are underlined text. Any part of the underlined text is considered a link. We break our catalog into pages with 8 or less pictures. With a modem speed of 28.8 we know that 15 seconds is too long. Our Plant catalog Credit Cards Accepted
Steps to pay by I-Check
Select your plants using the shopping cart.
When you go to checkout, fill all information except for credit card information.
Write down total amount of purchase and submit order.
The next page after submitting your order has the link to I-Check.
Click on the I-Check link to pay by check.
You will need your checking account handy to copy the numbers.
| All Plant pictures, are from our greenhouse. The plant that is shipped to you, is from the same crop of plants pictured. No photography magic here. What you see, is what you get. We can even e-mail you a picture of the actual plant before you get it! |
| All plants are cleaned and inspected before shipping. The only surprises we like are to hear about is how good your new plant looks. |
| All Plants have Plant care instructions. Basic instructions will keep your plant alive years to come. |
| We ship plants UPS ground. Most plants ship out on Monday. If you want us to ship with special instructions, let us know and we will bend over backwards to help out. |
| All plants are in a black growing pot. We ship with a complimentary water tray just incase you don't have a container. By the way, we sell containers. |
| If you are not happy with your purchase just put it back in the box for a full refund. You have a 30-day full money back guarantee! |
| Our plants are packed to protect the plant. We secure the soil so that it cannot spill out. We individually pack each plant to insure its safe arrival. This does require unpacking on your part. |
All products are shipped Fedex Ground Service. All plants should be opened and watered immediately. We offer a 100% money back guarantee for the first 30 days after you have received your plant. If you are not happy for any reason with your purchase, simply return your purchase in the original box for a full refund. We will not ship a plant when the 3-day forecast for your area is above 95° or below 40° Fahrenheit. Plant delivery is not available in some states (including California and Arizona) at this time. We can receive orders from these states for delivery to other states. We will strive to ship to all of the 48 contiguous states, Canada and Mexico ASAP.
Please note: Price does not include 12% shipping and handling. We use Netscape Secure Server for your credit card transactions. We now accept I-Check for payment as well. So if you have a checking account you can send one of your checks electronically. Of course there is no charge to you when you use an electronic check.
We use a Panasonic camera that takes pictures in 640x 480 resolution. As you can tell they are not professional `shots'. They are a good representation of the current crop of plants that are on hand at the time. We feel that a picture that is staged is not a true representation of the plant you would actually receive. Also, every crop is different. A plant we receive that is 3' this month might be 5' next month. We can take a picture of the plant that you will receive in advance.
Please feel free to call or email with your concerns.
Thanks!
J
Marc Monroe "The Plantman"
Home | Plant Catalog | Containers | Other Products | Bonsai | Plant Care Plant Rental Prices| Company Information | Links | Guest Book | F A Q |